At Shop Swift Shop, we want you to be completely satisfied with your purchase of household items, interior decor, and gadgets. If you are not entirely happy with your order, we are here to help.

1. Return Window

You have 7 to 10 calendar days from the date of delivery to return an item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

2. Eligibility for Returns

To ensure a successful return for your Household or Tech products:

• The item must have the original receipt or proof of purchase.
• For Gadgets/Electronics: The factory seal must not be broken (unless the item is defective).
• For Interior/Household Items: The product must not show any signs of use or assembly.
• All accessories, manuals, and free gifts included with the product must be returned.

3. Items Not Eligible for Return

• Items marked as “Clearance” or “Final Sale.”
• Damaged items due to customer misuse or improper handling of gadgets.
• Personalized or custom-made interior decor items.

4. Refund Process

Once we receive your item, we will inspect it and notify you of the status of your refund.

• If approved: We will initiate a refund to your original payment method (Bank Transfer, JazzCash, EasyPaisa, etc.).
• Timeline: You will receive the credit within 5 to 7 working days, depending on your payment provider’s policies.

5. Shipping Costs for Returns

• You will be responsible for paying your own shipping costs for returning your item unless the product arrived damaged or defective.
• Original shipping costs are non-refundable.

6. Damaged or Defective Products

If you receive a gadget or household item that is broken or not working, please contact us within 24 hours of delivery with a photo or video of the defect. We will provide a free replacement or a full refund.

7. Contact Us

If you have any questions on how to return your item, contact us via:

• Brand Name: Shop Swift Shop
• Phone: +92 325 5244075
• Email: shopswiftshop@gmail.com